Special information
We are frequently asked the following questions (FAQs). Click on your question and our answer will be displayed for you.
Knowing the answer now will make it easier for you to be treated by us. Naturally, you will be given a detailed explanation as part of the further treatment process.
- I want to be treated by you. How do I get in touch with you?
- Which documents do I have to bring with me to the first medical examination at your practise?
- Who do I call in an emergency?
- What are the benefits of having x-ray images taken with DVT? Will my health insurance scheme cover these costs?
- I am thinking about teeth implants. Are you only responsible for the implant procedure or do you also carry out the associated dental work?
- Which implant systems do you use?
- My orthodontist has told me that I might need corrective jaw surgery as part of my treatment. When should I contact you to book this operation?
1. Registering with us
Please decide on which of our practices you wish to be treated in before you make an appointment. All of our doctors work in all of our practises. This will enable you to select the practice that suits you best.
Treatment appoints can be made either via the telephone or personally at the practice of your choice:
Please ring
Tel. 0421 - 61 16 61 for our practise at the DIAKO
Tel. 0421 - 66 66 91 for our practise at the Bremen-Nord clinic
Tel. 0421 - 61 16 77 for our practise at the Sternklinik.
We will try to answer your appointment questions via email or fax. Always state when you would like an appointment, the practice you wish to use and where you can be reached and your availability in any written query you send to us. We will let you know the date of your appointment within a few working days.
2. Documents that you must bring with you to your first medical examination:
You should bring the following documents with you for your first medical examination or operation:
- Your health-insurance card.
- A transfer form (if you have been transferred to us).
- Your practice fee receipt (depending on whether it was for medical or dental reasons), if you have already paid this fee during the current quarter.
- A doctor’s report and results, providing that you have received them from a previous treatment.
- X-rays, CAT scans and the images from any other imaging processes you have undergone.
- X-ray record
- The jaw model, if available, in the case of implantology and orthodontic questions..
3. Who to contact in an emergency
If you experience acute problems after receiving treatment in one of our practices or the outpatients clinic, you should phone one of our practices immediately.
Please ring
Tel. 0421 - 61 16 61 for our practise at the DIAKO
Tel. 0421 - 66 66 91 for our practise at the Bremen-Nord clinic
Tel. 0421 - 61 16 77 for our practise at the Sternklinik.
If you are receiving continuous treatment from us, you can always contact us outside our consulting hours using the following emergency telephone number:
0172-426 4481
4. DVT diagnostics
We have been using Digital Volume tomography (DVT) in the Sternklinic since 2008 and this was the first system installed in the Bremen area. This system enables a full three-dimensional diagnostics of the craniofacial area to be made, like the one you know from CAT scans (CT). The DVT system generates five times less exposure to radiation as compared to CT, depending on the resolution that is used. Your doctor or dentist will normally transfer you to us for examination. In the case of special issues, for example, when planning dental implants, your doctor / dentist will give you other documents such as x-ray pictures or implant templates to bring with you so that we can adapt the examination to the specific problem. We will show the DVT system image to you on the computer afterwards and explain the results to you. Both you and your doctor / dentist will receive a data record of the examination from us together with the relevant viewer software saved on a CD.
Private health insurers normally pay the cost of the DVT process. Those covered by social health insurance schemes must pay the costs themselves. The ensuing costs depend entirely on the type and scope of the DVT examinations carried out – we will be pleased to advise you about this.
5. Dental treatment after the implantation
As surgical specialists we are solely responsible for the surgical treatment part of the process as well as the planning and fitting of the actual implants and, if necessary, any additional preparatory measures, such as bone augmentation or minor corrections to the roof of your mouth, where the implant will enter the jaw ridge as well. The replacement teeth will be supplied and implanted by the dentist of your choice, with whom we will have to work very closely with during the period of treatment.
6. Choosing the implants
A surgically active implant specialists with many years experience in this field, we use a variety of well-established implant systems from leading manufacturers, such as Straumann, Camlog, Semados, NobelBiocare, Friadent & Astratech. We never offer you alleged “economical” implants from dubious manufacturers. The choice of most suitable implants for you depends not only on the specific requirements, but also the preferences of your dentist, who will be actually be fitting the replacement tooth in the implant.
7. The point in time when a consultation should be made regarding a dysgnathia operation
Your orthodontist will have told you that you, your daughter or son needs a dysgnathia operation (corrective surgery called a dysgnathia operation). You will probably have received this information with great concern and have grave doubts as to whether such an “invasive” measure to correct the abnormality is actually necessary and justifiable. We recommend that you make an appointment for an extensive initial consultation with us as early as possible so that we can explain the surgical procedures to you in order to help you come to a decision.
